Taking Payments

Taking a quick card payment with your smartphone

Credit and debit card payments

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Written by Emily Dodsworth
Updated over a week ago

How to take a card payment

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Written by Emily Dodsworth
Updated over a week ago

How to send a receipt for a payment

Payment receipts

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Written by Emily Dodsworth
Updated over a week ago

How does the customer receive the receipt?

Payment Receipts

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Written by Emily Dodsworth
Updated over a week ago

How will the payment look in my customer's bank account?

Payment records on bank accounts

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Written by Emily Dodsworth
Updated over a week ago

What is a Paylink?

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Written by Emily Dodsworth
Updated over a week ago

What to do if customer claims not to have received your paylink

Troubleshooting

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Written by Emily Dodsworth
Updated over a week ago

Taking a deposit for a job

Partial payments and deposits

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Written by Emily Dodsworth
Updated over a week ago

Cash and cheque payments in the app

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Written by Emily Dodsworth
Updated over a week ago

Recording cash payments

Cash and cheque payments

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Written by Emily Dodsworth
Updated over a week ago

What if manual entry of card details gives a red X warning?

Troubleshooting

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Written by Emily Dodsworth
Updated over a week ago

How to minimise chargebacks

Chargebacks, disputed payments and rolling reserves

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Written by Emily Dodsworth
Updated over a week ago

What happens if my customer's card was declined?

Troubleshooting

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Written by Emily Dodsworth
Updated over a week ago

Card security and customer verification

Credit and debit card payments

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Written by Emily Dodsworth
Updated over a week ago

What to do if customer is concerned about having card scanned by your phone

Troubleshooting

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Written by Emily Dodsworth
Updated over a week ago

Comparison of the app versus card readers

Credit and debit card payments

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Written by Emily Dodsworth
Updated over a week ago

Demo Video - Take a card payment

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Written by Emily Dodsworth
Updated over a week ago

What is a Chargeback?

Taking Payments - Chargebacks, disputed payments and rolling reserves

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Written by Emily Dodsworth
Updated over a week ago

What is a dispute?

Taking Payments - Chargebacks, disputed payments and rolling reserves

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Written by Emily Dodsworth
Updated over a week ago

What to do if there is a chargeback

Chargebacks, disputed payments and rolling reserves

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Written by Emily Dodsworth
Updated over a week ago

How long until I receive the money to my account

Taking Payments - How long until I receive the money to my account

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Written by Emily Dodsworth
Updated over a week ago

How will payouts look on my bank statement?

Payment records on bank accounts

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Written by Emily Dodsworth
Updated over a week ago

How to make a refund to a customer

Taking Payments - Refunds

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Written by Emily Dodsworth
Updated over a week ago

How to send an email paylink

Payments by telephone and email

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Written by Emily Dodsworth
Updated over a week ago

Demo Video - Send a Paylink from your mobile app

Payments by telephone and email

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Written by Emily Dodsworth
Updated over a week ago

Demo Video - Send a Paylink from your dashboard

Payments by telephone and email

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Written by Emily Dodsworth
Updated over a week ago

Demo Video - Tour of your account on the mobile app

Mobile app and web-site dashboard

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Written by Emily Dodsworth
Updated over a week ago

Demo Video - Tour of your account on the web-site dashboard

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Written by Emily Dodsworth
Updated over a week ago